We place great importance on customer satisfaction and the quality of our products. Therefore, we would like to inform you about our refund and return policy.
No Exchange or Return of Goods
Please note that we generally do not accept returns or offer refunds. This applies in particular to products that are unsuitable for return for hygiene or health protection reasons, and whose seal has been removed after delivery.
Right of Withdrawal
In accordance with the legal provisions in Germany and the European Union, we would like to inform you that your right of withdrawal expires prematurely in the case of contracts:
- For the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery.
For this reason, please carefully check the product upon receipt to ensure you are satisfied with it before removing the seal.
Contact
If you have any questions regarding our refund and return policy, we are happy to assist you.
We thank you for your understanding and your trust in our products.